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Due to supply constraints and manufacturing challenges related to COVID-19, our original plan to fulfill orders this Summer of the Nano Enhanced Wireless Controller is being delayed to this Winter. We are saddened that this unforeseen circumstance is resulting in the delay of the much-anticipated controller to you and our excited fans. While we wait for new parts to arrive at the factories, we plan to continue testing and optimizing to ensure our gamers have the best experience possible.
Since you pre-ordered on PowerA.com, please note that you have not been charged. We can keep your order open until the product becomes available, or if you wish to cancel your order, please contact our customer service team by submitting a ticket here. We apologize for any inconvenience and appreciate your support.