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My Fusion Headset is not connecting properly with my PS4?

ORDER HELP  SUBMIT A REQUEST

  1. Turn on your PS4
  2. Navigate to the ‘Settings’ menu
  3. Navigate to the ‘Devices’ menu in Settings
  4. Scroll down to ‘Audio Devices’
  5. Choose ‘Output to Headphones’ and select ‘All Audio’

If you are still experiencing connection issues after following these steps, please reach out to us.