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| Style | SKU Number | User Manual | Quick-Start Guide |
|---|---|---|---|
| Black | XBHS0504-01 | Global View the PDF. | EN FR View the PDF. |
| White | XBHS0504-01 | ||
| Indigo Fade | XBHS0506-01 |
Xbox Series X|S, Xbox One, Windows 10/11 PCs, USB audio devices, and Bluetooth® compatible devices.
No firmware update is required before first use. LucidSound™ headsets generally ship with finalized firmware and are ready to use out of the box. If a firmware update becomes available in the future, clear instructions will be posted on the [LucidSound Support page]
For the wireless USB adapter, set the wireless USB adapter mode switch to “XBOX” for XBOX consoles or “PC” for all other devices. Then plug in the wireless USB adapter into your device and then power on the headset. The headset will announce “Gaming Connected” once paired.
For Bluetooth, power on the headset and then hold the power button down for 5 seconds to place the headset in Bluetooth pairing mode. On your device, go into Bluetooth settings, and select LS500X.
For detailed instructions, including how to re-pair the wireless USB adapter, please see the SETUP sections of the user manual.
Depending on your setup, both connection modes will work well. For low latency, the wireless USB adapter is recommended, while if your device doesn’t support USB audio then Bluetooth will work better.
Up to 50 hours in wireless mode or up to 70 hours in Bluetooth mode on a single charge.
Connect the included cable to your console/device and the USB-C end to the headset. The LED pulses orange while charging and turns off when fully charged if the headset is off, or returns to its previous state if on.
Fully charges in approximately 2 5 hours.
Double press the left earcup button while the headset is on to check the battery level. The headset will play a series of beeps to indicate the battery level.
3 beeps = battery level is high
2 beeps = battery level is medium
1 beep = battery level low
This means that the battery is low and needs to be charged.
Please refer to the charts below for the full breakdown of the controls per mode. These are also listed in the user manual.
XBOX MODE CONTROLS
| BUTTON | ACTION | RESULT | AUDITORY CUE | LED INDICATOR |
|---|---|---|---|---|
| Power Button | Single Press | Powers headset off | “Power Off” | Red and then off |
| 2-Second Hold | Powers headset on | “Power On” followed by “Gaming Connected” | Solid Green | |
| 5-Second Hold | Enters Bluetooth pairing mode | “Bluetooth Pairing” | Pulsing Blue | |
| 8-Second Hold | Resets the headset | - | Flashes in yellow 3 times | |
| Left Wheel | Rotate Counterclockwise | Volume up | 1 beep at maximum volume | - |
| Rotate Clockwise | Volume down | 1 beep at minimum volume | - | |
| Left Earcup Button | Single Press | Incoming audio is muted | 1 beep | - |
| Double Press | Check battery level | High = 3 beeps | - | |
| Medium = 2 beeps | ||||
| Low = 1 beep | ||||
| Triple Press | Change EQ mode | “Signature Sound” | - | |
| “FPS” | ||||
| “Bass Boost” | ||||
| 2-Second Hold | Toggle between wireless USB adapter (gaming) and Bluetooth mode | “Gaming Mode” or “Bluetooth Mode” | - | |
| Right Wheel | Rotate Counterclockwise | Increase chat balance | Beep at maximum chat balance | - |
| Double beep at 50% balance | ||||
| Rotate Clockwise | Increase game balance | Beep at maximum game balance | - | |
| Right Earcup Button | Triple Press | Turns mic monitoring on/off if the mic is active | “Mic Monitor On” or “Mic Monitor Off” | - |
| Boom Mic | Flipped Up | Mic is muted | Beeps when muted | - |
| Flipped Down | Mic is unmuted | Beeps when unmuted | - | |
| Power Button and Right Earcup Button | 5-Second Hold | Enters wireless USB adapter pairing mode | “Gaming Pairing” | Pulsing white |
PC MODE CONTROLS
| BUTTON | ACTION | RESULT | AUDITORY CUE | LED INDICATOR |
|---|---|---|---|---|
| Power Button | Single Press | Powers headset off | “Power Off” | Red and then off |
| 2-Second Hold | Powers headset on | “Power On” followed by “Gaming Connected” | Solid White | |
| 5-Second Hold | Enters Bluetooth pairing mode | “Bluetooth Pairing” | Pulsing Blue | |
| 8-Second Hold | Resets the headset | - | Flashes in yellow 3 times | |
| Left Wheel | Rotate Counterclockwise | Volume up | 1 beep at maximum volume | - |
| Rotate Clockwise | Volume down | 1 beep at minimum volume | - | |
| Left Earcup Button | Single Press | Incoming audio is muted | 1 beep | - |
| Double Press | Check battery level | High = 3 beeps | - | |
| Medium = 2 beeps | ||||
| Low = 1 beep | ||||
| Triple Press | Change EQ mode | “Signature Sound” | - | |
| “FPS” | ||||
| “Bass Boost” | ||||
| 2-Second Hold | Toggle between wireless USB adapter (gaming) and Bluetooth mode | “Gaming Mode” or “Bluetooth Mode” | - | |
| Right Wheel | Rotate Counterclockwise | Decrease mic monitoring level when the mic is active | Beep at minimum mic monitoring level | - |
| Rotate Clockwise | Increase mic monitoring level when the mic is active | Beep at maximum mic monitoring level | - | |
| Right Earcup Button | Single Press | Play/Pause media (PC and MAC only) | - | - |
| Triple Press | Turns mic monitoring on/off if the mic is active | “Mic Monitor On” or “Mic Monitor Off” | - | |
| Boom Mic | Flipped Up | Mic is muted | Beeps when muted | - |
| Flipped Down | Mic is unmuted | Beeps when unmuted | - | |
| Power Button and Right Earcup Button | 5-Second Hold | Enters wireless USB adapter pairing mode | “Gaming Pairing” | Pulsing white |
BLUETOOTH MODE CONTROLS
| BUTTON | ACTION | RESULT | AUDITORY CUE | LED INDICATOR |
|---|---|---|---|---|
| Power Button | Single Press | Powers headset off | “Power Off” | Red and then off |
| 2-Second Hold | Powers headset on | “Power On” followed by “Bluetooth Connected” | Solid Blue | |
| 5-Second Hold | Enters Bluetooth pairing mode | “Bluetooth Pairing” | Pulsing Blue | |
| 8-Second Hold | Resets the headset | - | Flashes in yellow 3 times | |
| Left Wheel | Rotate Counterclockwise | Volume up | Beep at max volume | - |
| Rotate Clockwise | Volume down | Beep at min volume | - | |
| Left Earcup Button | Single Press | Incoming audio is muted | Beep | - |
| Double Press | Check battery level | High = 3 beeps | - | |
| Medium = 2 beeps | ||||
| Low = 1 beep | ||||
| Triple Press | Change EQ mode | “Signature Sound” | - | |
| “FPS” | ||||
| “Bass Boost” | ||||
| 2-Second Hold | Toggle between wireless USB adapter (gaming) and Bluetooth mode | “Gaming Mode” or “Bluetooth Mode” | - | |
| Right Wheel | Rotate Counterclockwise | Previous track | - | - |
| Rotate Clockwise | Next track | - | - | |
| Right Earcup Button | Single Press | Play/Pause media or answer/end call | - | - |
| Double Press | Reject incoming call | - | - | |
| 2-Second Hold | Activate voice assistant | - | - | |
| Boom Mic | Flipped Up | Mic is muted | Beeps when muted | - |
| Flipped Down | Mic is unmuted | Beeps when unmuted | - |
Make sure the headset is charged, powered on, and paired via one of the connection methods.
Reset the headset following the below steps:
Confirm the headset is in Gaming mode. If paired, the LED indicator on the headset will be green for Xbox mode or white for PC mode.
Confirm the wireless USB adapter is plugged in and that the mode switch is set to the correct mode. Set it to XBOX for Xbox consoles and PC for all other USB devices.
Re-pair the headset and wireless USB adapter if needed. Follow the steps in the user manual.
Confirm the headset is in Bluetooth mode. If paired, the LED indicator on the headset will be blue.
Confirm your device has Bluetooth enabled and the headset is paired to it. Try toggling Bluetooth off and on, on your device.
Try pairing the headset again or restart the device and headset.
*Bluetooth mode is not compatible with XBOX consoles.
Check that the headset is powered on and in the correct mode.
Confirm that the volume is turned up on the headset by turning the left wheel counterclockwise. Check volume level on the device to confirm it is not set to 0%.
Confirm that incoming audio is not muted by pressing the left earcup button. If a beep is heard after pressing the left earcup button, then press the left earcup button again to unmute incoming audio.
If in Xbox mode, confirm that the Game/Chat balance is not set to 100% chat by turning the right wheel clockwise. A double beep is heard at 50% balance, and a single beep is heard at each 100% value.
Check device settings to ensure sound output is set to the headset.
Confirm the headset is connected and in the correct mode.
Confirm that the boom mic is fully flipped down.
Check device settings to ensure sound input is set to the headset.
Try restarting the headset and ensure the boom mic is fully flipped down once audio is playing through the headset again.
Use a recording app or feature, like Xbox message or Windows Sound Recorder to test the microphone by recording a message and playing it back.
The headset features mic monitoring, which may be enabled.
Turn off mic monitoring by having the mic be active (boom mic flipped down) and then triple pressing the right earcup button. The headset will announce “Mic Monitor Off” to indicate mic monitoring is now off.
Try restarting the headset by turning it off and back on.
Try re-pairing the headset to the wireless USB adapter or to your device for Bluetooth mode.
Reset the headset following the below steps:
With the headset off, hold down the power button for 8 seconds.
The headset will power on during this but please continue to hold down the power button.
After 8 seconds, the LED indicator will flash 3 times in yellow to indicate the reset is complete.
Power the headset back on and reconnect it to your device following the SETUP steps.
Yes. Slide each earcup up or down for a comfortable fit.
Yes, it is possible to remove the ear cushions. For full instructions on how to remove the ear cushions, please refer to Question 6 in the troubleshooting section of the user manual.
Still need help? Contact PowerA Support